Question 1

When will I receive my order?

Accepted Answer

After you receive your email confirmation, expect a plastic free delivery in 21-28 working days! Thank you for your patience and for practicing slow fashion.

Question 2

Can I return my purchase?

Accepted Answer

All our tops are handmade to order, following the measurements you provide us with. If you aren't satisfied and would like to return your order, please send an email to thecrochetcollective.team@gmail.com detailing why within 30 days of receiving your receipt. We will let you know where to send it, and a full refund will be provided.

Our full shipping and returns policy can be found here.

Question 3

What's your shipping policy?

Accepted Answer

Shipping is free within the UK. International shipping is available for a small additional charge.

Question 4

How do I wash my crochetwear?

Accepted Answer

We recommend hand washing your crochetwear to minimise deterioration and fraying.

1. Fill a sink with lukewarm water and add a gentle detergent
2. Submerge your crochetwear and soak for 15 minutes.
3. Gently squeeze cool water through to rinse.
4. Finally, lay your crochet out on top of a towel to dry

Question 5

I want to order a crochet top, how do I measure my size?

Accepted Answer

Our crochet tops are made to order to ensure the best fit. We need your bra size and the distance from your underboob to the centre of your nipple.

Visit our size guide for more information.

Question 6

Do you ship outside the UK?

Accepted Answer

At the moment, no. Ever since we founded The Crochet Collective, we have been working on running the business as sustainably as possible. We are looking into ways to offset the carbon footprint of international shipping and once we find a viable way to do this, The Crochet Collective will go global and you will be the first to know!